Refunds:
Refund Eligibility:
- Refunds are applicable for items that are defective, damaged, or if you are dissatisfied with your purchase.
- To be eligible for a refund, the item must be in its original condition and returned within 3 To 7 days of receiving it.
How to Initiate a Refund:
- Contact our customer support team at [your email address] to inform them about the issue with your order.
- Provide relevant details such as your order number, a description of the issue, and clear photos of the defective or damaged item.
Refund Process:
- Once your refund request is approved, you will receive instructions on how to return the item.
- Ensure the item is securely packaged and sent to the provided address.
Refund Timeline:
- Refunds are processed within 7 business days of receiving the returned item.
- The time it takes for the refund to reflect in your account may vary based on your payment method.
Refund Methods:
- Refunds are issued to the original payment method used during the purchase.
- If the original payment method is no longer available, an alternative method may be used.
Questions or Concerns:
- If you have any questions or concerns about the refund process, please don't hesitate to contact our customer support team.
Feel free to adjust any other details as needed to align with your store's policies and practices.